Access Analysis AI Agents
ServiceNow® Access Analysis AI Agents provides an agent which acts as as an access evaluation tool that helps to view the permissions of an identity for a resource.
Install Trend
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-10-24 | 0 | - |
About
ServiceNow® Access Analysis AI Agents introduces the Access Analysis Agent, a ServiceNow Otto AI agent that allows administrators, developers, and security teams to ask natural-language questions about access and get instant, explainable answers.
Users can ask questions like "Can Abel Tuter read this record?" or "Why can't the itil role write to the incident table?", and then the agent can then evaluate the access using Access Analyzer's underlying engine. It responds in conversational language while citing the specific ACLs and conditions involved.
Key Features
ServiceNow® Access Analysis AI Agents contains an agentic workflow to resolve users, roles, and groups, and subsequently uses the Access Analyzer engine to evaluate their access to a specified resource and subsequently explain the result in plain language.