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Privacy Management Prime

Privacy Management Prime

by Service-now.com

Unlock the power of AI for Privacy Management.

0 installs 0 reviews v23.1.0 Scoped Application Free

Install Trend

First tracked: 2026-09-11 Latest: 2026-11-01 (0 installs)
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About

Privacy Management Prime lets teams move from AI that summarizes work to AI that does the work. It includes all AI capabilities in Privacy Management Advanced, plus the ability to build custom AI agents, skills, and workflows on top of it. Privacy and compliance teams can configure their own agents against the same case, risk, and control data already running across the platform.

Key Features

With Privacy Management Prime, you have the ability to:

- **Create custom agents and skills** - Build and configure your own AI agents and skills for privacy-specific tasks.
- **Create custom agentic workflows** - Chain agents and skills into a workflow that matches how your privacy program runs.

 

You also receive the AI capabilities in Privacy Management Advanced:

- **Privacy case summarization:**  Automatically generate case summaries from documents, email, and case history so analysts spend less time on manual review and more time on investigation and resolution.
- **Issue summarization:**  Condense issue details into concise summaries, reducing the time teams spend analyzing and documenting findings.
- **Risk assessment summarization:**  Automatically summarize risk assessments so teams can quickly understand the nature and impact of risks without digging through raw data.
- **Control objective and common control objective creation:**  Identify redundant control objectives and propose consolidated common controls, reducing duplication across your compliance program.
- **AI-Reviewer Assist:** Analyzes completed assessment responses during review and recommends the control objectives and risk statements most likely to apply so reviewers can accept and scope them to the processing activity without digging through the assessment.

Version History (2)
v23.1.0 2026-10-08 16:45:52
New Implemented platform directive to support mixed AI native SKU support Upgraded NowLLM to Gemma model for improved performance.
v23.0.2 2026-09-10 19:03:12
New AI-Powered Privacy Assessment Recommendations: Privacy assessment tasks now auto-generate AI-recommended control objectives and risk stateme...

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ID: e089d8f9e43a47d6ba1c9d1112bffb99 · Published: Oct 2026 · Updated: Nov 01, 2026