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Decision Graph

by Service-now.com

Turn past approval decisions into reusable decision intelligence

0 installs 0 reviews v30.0.4 Scoped Application Free

Install Trend

First tracked: 2026-08-07 Latest: 2026-09-09 (0 installs)
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Date Install Count Change
2026-09-09 0 -

About

Decision Graph learns from your organization's history of human approval decisions. It turns them into Decision Event Records: structured, precedent-based decision intelligence that captures the conditions behind each decision, the outcome, and a confidence score. Built for platform teams, process owners, and approvers who want faster, more consistent, and explainable decisions, it surfaces this intelligence as a subflow tool that Agents can act on or use to justify a recommendation. 

Key Features

- **Decision Event Records:** Mine past decisions(Approval decisions for V1 release) into conditions, outcomes, and a confidence score.
- **Confidence scoring:** Rank decisions by strength of precedent to set auto-action vs. human-review thresholds.
- **Mine Historical data:** Populate DERs from data that already exists on the instance
- **Subflow-as-a-tool:** Plug into AI agent flows — works alongside your existing approval logic.

Version History (1)
v30.0.4 2026-08-07 19:26:01
New Decision Event Records: Mine past decisions(Approval decisions for V1 release) into conditions, outcomes, and a confidence score. Mine Histori...
ID: e1c44bd135af3290f877167be0642e4e · Published: Aug 2026 · Updated: Sep 09, 2026