AI-powered CMDB health diagnostics. Analyzes data quality across six dimensions, surfaces hidden risks like Green Dashboard Syndrome, and delivers executive-ready health reports with actionable findings and module readiness scores.

Datum CMDB is available in two tiers through a single installation:                                                  

  Lite (free): Overview dashboard with health score, executive summary, and top 3 findings. Enough to understand your  

  CMDB health posture and identify whether deeper investigation is warranted.                                          

  Full (paid): Unlocks the Deep Dive dashboard page with complete diagnostic findings, root cause diagnoses linking    

  related findings to organizational causes, capability readiness visualization showing which licensed modules are     

  blocked, and a full remediation campaign with task-based action tracking and phase gate reviews.                     

  To upgrade, contact EFS Networks at [email protected]. The full tier is activated by a single system property    

  change — no reinstallation required.

Features:

- One-click CMDB health assessment from within ServiceNow — results in minutes
- AI-powered analysis across six dimensions: schema, scripts, health configuration, ownership, integrations, and CSDM alignment
- Health score (0–100) with per-dimension breakdown on a native Now Experience dashboard
- Evidence-based findings with severity ratings and confidence scores
- Executive summary that translates technical findings into business risk
- Read-only by design: aggregate structural metadata only — no CI record contents ever leave the instance
- Pairs with the paid companion app, Datum CMDB Pro, for AI root-cause diagnoses and phased remediation campaigns