The Silobreaker SIR Integration will fetch tickets from the Silobreaker platform and create Security Incidents and Security Cases in ServiceNow based on given criteria and can generate tickets in Silobreaker based on Security Tasks and Security Cases.

**Summary**

Silobreaker enables Threat Intelligence (TI) teams to automate data collection across open, dark web, and premium intelligence sources, consolidating cyber, geopolitical, and physical threat intelligence into a single platform.

Silobreaker’s bi-directional integration with ServiceNow strengthens collaboration between TI teams and stakeholders, supporting two key workflows:

- **Respond to RFIs from ServiceNow directly in Silobreaker**  – Prioritize RFIs, pivot into relevant intelligence, and extract key entities (e.g. IOCs, malware, vulnerabilities). AI-assisted workflows streamline intelligence extraction, assessment drafting, and response dissemination back to ServiceNow.
- **Disseminate Threat Intelligence to ServiceNow teams**  – Analysts can create Security Incidents or Security Cases from emerging threats (e.g. supplier breaches, credential leaks, exploited vulnerabilities) and automatically distribute them to stakeholders using customizable business rules for faster remediation.

- Create new Security Incidents and Security Cases from Silobreaker tickets based on defined criteria
- Create Silobreaker tickets from existing Security Tasks and Security Cases based on defined criteria
- Bi-directional updates between platforms for Security Tasks and Security Cases
- Auto-assign new Security Incidents and Security Cases to ServiceNow groups/users
- Custom field mappings for syncing Silobreaker ticket data with ServiceNow records
- Sync collaborative messaging with Work Notes & Additional Comments
- Sync attachments between ServiceNow records and Silobreaker tickets