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Performance Analytics for Vulnerability Response

Performance Analytics for Vulnerability Response

by Service-now.com

Dashboards, reports, and indicators for enhanced vulnerability risk management visibility

0 installs 0 reviews v30.2.1 Scoped Application Free-ish (consumes 4 tables) 4 tables
Developer Instance Sub-Production

Install Trend

First tracked: 2024-10-30 Latest: 2026-09-09 (0 installs)
View Install Data
Date Install Count Change
2026-09-09 0 -
134 days of no change
2026-04-27 6 -6

About

**Note:**

**This app version is intended for Unified Security Exposure Management (USEM), a significant architectural upgrade to the Vulnerability Response applications.**

**If you are currently using Vulnerability Response and upgrading to USEM for the first time, you must use the Migration assistant for Unified Security Exposure Management to ensure a safe and successful upgrade. For full details, please refer to the [KB2556844](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2556844) and [documentation](https://www.servicenow.com/docs/bundle/zurich-security-management/page/product/security-exposure-management-workspace/concept/unified-security-exposure-management-landing-page.html) before proceeding.**

**If you do not intend to upgrade to USEM, please select a version below 30.x when installing or upgrading.**

The Performance Analytics Content Pack for Vulnerability Response contains performance analytics dashboards, reports, and indicators to provide visibility into each stage of the vulnerability risk management life cycle. 

Dashboards for three distinct personas are included with the application:

1. The Vulnerability Management Dashboard
2. The Chief Information Security Officer (CISO) Dashboard
3. The Application Vulnerability Management Dashboard

Key Features

The Performance Analytics Content Pack for Vulnerability Response includes the following capabilities:

- Executive personas, such as Chief Information Security Officers, can view Key Performance Metrics (KPIs) for vulnerability remediation, areas in the business that have the highest risk, and recommended actions to lower risk on the CISO dashboard.
- Visually display all of your vulnerable item activity with reports organized by tabs on the dashboard. 
- View data trends for your most important reports daily or in real time.
- Report on the total number of vulnerabilities by Common Weakness Enumeration (CWE) discovered in the environment.
- Visualize exploit complexity (low, high or medium) versus attack vector (local, adjacent, network).
- Report on vulnerabilities counts and states versus business service criticality.
- Filter reports by vulnerability business impact (critical, high, non-critical).
- Preconfigured, second level breakdowns exclusions applied to vulnerable configuration items (CIs), retired CIs, and deferred vulnerable items (VIs).
- Application Vulnerability Response provides reports on security posture, remediation trends and scoreboard for most critical application vulnerable items.

 

Version History (11)
v30.2.1 2026-06-16 16:51:55
New Added localization support for Performance Analytics dashboard chart titles. Changed Improved protection and validation for read-only Perf...
v30.1.2 2026-05-20 15:44:51
Fixed: Resolved an issue that prevented remediation owners from viewing dashboards.
v30.1.1 2026-04-09 15:37:04
Fixed: An error where installing the Vulnerability Analytics plugin caused Performance Analytics indicators to fail due to a missing "Remediation ...
v30.1.0 2025-12-11 14:58:02
Changed Updated table references for the dashboards as per the standardized data model and modularized feature sets of Unified Security Exposure ...
v12.17.0 2026-06-16 16:52:41
Fixed: Resolved an issue where Performance Analytics dashboard chart titles and filter labels were not translated correctly for non-English langua...
v12.16.2 2026-04-09 15:35:30
Fixed: An error where installing the Vulnerability Analytics plugin caused Performance Analytics indicators to fail due to a missing "Remediation ...
v12.16.1 2025-12-11 15:01:14
Fixed Enhanced the application's Access Control List (ACL) security for the application by removing admin override checks from multiple ACLs.
v12.16.0 2025-07-31 15:43:00
Fixed: Localization improvements for the CISO dashboard.
v12.15.9 2025-05-01 19:00:50
Minor fixes for this release.  
v12.15.4 2024-11-07 16:55:47
Changed: Age-based Performance Analytics (PA) reports have been updated to include support for configurable age calculation.

+ 1 more versions

ID: 27b5fa005301120034c69816a11c085d · Published: Jun 2026 · Updated: Sep 09, 2026