Data Center Network Asset Management
Unified data center asset and network inventory management — bundling hardware lifecycle, enterprise asset management, planned maintenance, and telecom network inventory into a single, integrated platform solution.
Install Trend
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| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
About
The Data Center Network Asset Management (DCNAM) application delivers a fully integrated suite for managing the complete lifecycle of physical and virtual assets in data center environments.
DCNAM acts as a unified solution bundle that combines Hardware Asset Management, Enterprise Asset Management, Planned Maintenance Management, and Telecom Network Inventory (TNI) capabilities into a single deployment. Operations teams gain a single-pane-of-glass view across hardware, network, and maintenance processes — eliminating siloed tools and accelerating time-to-value.
Built on the ServiceNow platform, DCNAM enables:
- End-to-end hardware asset lifecycle tracking from procurement to retirement
- Enterprise-grade asset management with data-center-specific extensions (sn\_eam\_dcnam)
- Telecom network inventory integration for TNI-based environments
- Planned and preventative maintenance scheduling tied directly to asset records
- Unified visibility across physical infrastructure, network devices, and virtual assets
DCNAM is the recommended starting point for telecommunications and data center customers deploying ServiceNow's Industry - Telco solution suite.
Key Features
• Hardware Asset Lifecycle Management — Track hardware assets from requisition through disposal using Hardware Asset Management (sn\_hamp) and its TNI-specific extension (sn\_ham\_tni).
• Enterprise Asset Management — Extend asset management to the full data center estate with ServiceNow Enterprise Asset Management (sn\_eam) and DCNAM-specific configurations (sn\_eam\_dcnam).
• Planned Maintenance Management — Schedule, assign, and track preventative maintenance work orders against assets using Planned Maintenance Management (sn\_fsm\_pm), reducing unplanned downtime.
• Telecom Network Inventory Integration — Full TNI application suite included to manage physical and logical network topology, enabling correlated asset and network operations.
• Single Deployment Bundle — All required plugins and dependencies packaged together for streamlined activation and consistent version management across environments.
• Role-Based Access Control — Enforce least-privilege access across asset, maintenance, and network inventory domains with platform-native ACLs.