**Stonebranch Self-Service Automation for ServiceNow**  empowers non-technical users—Citizen Automators—to create, schedule, and manage IT and business workflows in the **Universal Automation Center**  (UAC) without writing code. Seamlessly integrated with ServiceNow, this intuitive solution enables employees to launch automated workflows that run across third-party applications, directly from the familiar ServiceNow interface—reducing IT dependency, eliminating manual processes, and accelerating enterprise-wide automation adoption.

As a modern job scheduler/workload automation platform, UAC helps your teams manage automation at scale. By connecting to UAC with the Self-Service Automation for ServiceNow integration, you gain key capabilities, including the ability to manage jobs and workflows across Unix, Windows, SQL, and SAP environments; control workflows with actions like hold, release, halt, and force finish; and rerun failed jobs—all without leaving ServiceNow. The result: streamlined operations, reduced ticket volume, and faster time to value across hybrid IT environments.

The Universal Automation Center Self-Service App enables you to easily configure, schedule, and manage tasks and workflows within the Stonebranch Universal Automation Center.

**Key Features**

- Create a Unix, Windows, SQL or SAP task in Universal Automation Center from ServiceNow.  
- Initiate a Hold Task Instance in Universal Automation Center through ServiceNow.
- Initiate a Release Task Instance in Universal Automation Center through ServiceNow.
- Initiate a Halt and Force Finish Task Instance in Universal Automation Center through ServiceNow.
- Initiate a Force Finish Task Instance in Universal Automation Center through ServiceNow.
- Rerun a Task Instance in Universal Automation Center through ServiceNow.
- Launch a Task/Workflow in Universal Automation Center through ServiceNow.
- Schedule an Adhoc Task launch in Universal Automation Center through ServiceNow.