Contrast Security For ITSM
Bridge Contrast Security insights directly into ServiceNow ITSM workflows
Install Trend
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
About
Business Challenges
- Traditional security testing creates major bottlenecks in the software development lifecycle, forcing organizations into a tradeoff between releasing code quickly and releasing it securely.
- Security operations teams struggle to filter out network-level noise to identify, verify, and respond to genuine application-layer attacks in real time.
- The absence of automated synchronization between security intelligence and IT ticketing prevents critical application security data from being instantly and accurately routed to the right operational teams for immediate mitigation.
- Developers waste valuable time trying to reproduce and patch flaws because they are handed generic alerts rather than precise line-of-code intelligence and actionable remediation guidance.
Key features of the integration
- Inbound ingestion of Contrast Security Incidents and Issues via scripted REST resource.
- Configurable authentication and mapping templates for data transformation and translation between Contrast and ServiceNow.
- Bi-directional synchronization of status and comments for Incidents and Issues.
- Contrast Assets ingestion and support for associating them with Incident/Issue.
Key Features
- Inbound ingestion of Contrast Security Incidents and Issues via scripted REST resource.
- Configurable authentication and mapping templates for data transformation and translation between Contrast and ServiceNow.
- Bi-directional synchronization of status and comments for Incidents and Issues.
- Contrast Assets ingestion and support for associating them with Incident/Issue.