One-click identity verification, powered by Incode. Verify the identity of your customers and employees directly within ServiceNow - without leaving the platform. Agents can instantly request biometric identity verification from any record and get real-time results, reducing fraud risk, ensuring compliance, and accelerating case resolution across IT, HR, and operations workflows.

- One-click identity verification directly from Incidents, Service Requests, Change Requests, HR Cases, and Approvals
- Real-time verification status updates and full audit trail automatically posted as work notes
- Flexible delivery — send verification links via email or SMS
- Powered by Incode's AI-based biometric technology for fast, accurate identity checks
- Seamless webhook integration — verification results flow back to ServiceNow automatically
- Role-based access control for agents and administrators