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v27.2.10
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Install Trend
First tracked: 2026-06-17
Latest: 2026-09-09 (0 installs)
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
About
The Customer History component shows a history of the activities that have been performed on behalf of the customer.
Key Features
The Customer History component has Date Range and Filter facets that agents can use to segregate and filter the customer activity data.
Version History (9)
v30.5.1
2026-07-09 17:20:33
Fixed the feed.
v30.4.1
2026-06-16 17:12:43
Search enhancements for Customer history
v30.3.1
2026-03-12 16:56:38
Fixed Minor Defects
v30.0.0
2025-12-11 14:11:04
Predefined Date filters are added along with Custom date filter to narrow down the results basis time period.
Search Icon added for users to click...
v29.0.1
2025-07-31 15:36:33
The Customer History view updates in real time. When an agent adds a new case or interaction, a new activity is created. If another agent has the ...
v28.0.5
2025-10-16 14:52:56
Defect Fixes.
v28.0.4
2025-05-01 12:49:20
Guided setup for Configuration of Customer Activity
v27.3.1
2025-01-30 14:08:37
Responsive - Adapts seamlessly to smaller spaces without compromising on user experience.Search - Enables agents to efficiently search an...
v27.2.10
2026-06-16 18:08:43
Facet feature added to the Customer History component.
Date range selection is present on the Customer History component.
ID: 90d3013e3ed040a03050e36ac5cbdd9c · Published: Jul 2026 · Updated: Sep 09, 2026