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v3.3.1
Scoped Application
Free
Developer Instance
Sub-Production
Install Trend
First tracked: 2026-06-16
Latest: 2026-09-09 (0 installs)
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
About
Core Business Suite Analytics gives a consolidated dashboard, cross-business-unit view of service performance- including open and unassigned cases, mean time to resolve, and self-service resolution.
Key Features
1. Cross-business-unit view of service performance
2. Open and unassigned cases
3. Mean time to resolve
4. Self-service resolution.
Version History (2)
v3.3.1
2026-08-07 19:58:36
Introduced Goups under the Core Business Suite module in the Configuration Console.
Admins can now manage access to the Core Business Suite analy...
v3.1.0
2026-06-16 16:04:02
A new dashboard that gives a consolidated, cross-business-unit view of service performance, including open and unassigned cases, mean time to resol...
ID: ba111086372ab61085f7a1d734924b77 · Published: Aug 2026 · Updated: Sep 09, 2026