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Core Business Suite Analytics

Core Business Suite Analytics

by Service-now.com

Core Business Suite Analytics

0 installs 0 reviews v3.3.1 Scoped Application Free
Developer Instance Sub-Production

Install Trend

First tracked: 2026-06-16 Latest: 2026-09-09 (0 installs)
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Date Install Count Change
2026-09-09 0 -

About

Core Business Suite Analytics gives a consolidated dashboard, cross-business-unit view of service performance- including open and unassigned cases, mean time to resolve, and self-service resolution. 

Key Features

1. Cross-business-unit view of service performance

2. Open and unassigned cases

3. Mean time to resolve

4. Self-service resolution. 

Version History (2)
v3.3.1 2026-08-07 19:58:36
Introduced Goups under the Core Business Suite module in the Configuration Console. Admins can now manage access to the Core Business Suite analy...
v3.1.0 2026-06-16 16:04:02
A new dashboard that gives a consolidated, cross-business-unit view of service performance, including open and unassigned cases, mean time to resol...
ID: ba111086372ab61085f7a1d734924b77 · Published: Aug 2026 · Updated: Sep 09, 2026