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Operational Technology Security Incident Response

Operational Technology Security Incident Response

by Service-now.com

Respond Faster, Protect Operations: OT Security Incident Response

0 installs 0 reviews v1.0.0 Scoped Application Free
Developer Instance Sub-Production

Install Trend

First tracked: 2026-06-16 Latest: 2026-09-09 (0 installs)
View Install Data
Date Install Count Change
2026-09-09 0 -

About

Operational Technology Security Incident Response (OT SIR) extends Security Incident Response with OT-specific context and workflows, enabling organizations to effectively investigate and respond to security incidents affecting industrial environments. It enriches security incidents with operational context such as Sites, Equipment Model Entities (EMEs), and OT Configuration Items, helping analysts understand the potential operational impact of an incident. By providing OT-focused incident views, investigation capabilities, and response actions such as OT Change Requests, OT SIR enables security and operations teams to collaborate more effectively and respond to threats before they impact production, safety, or business continuity.

Key Features

- Dedicated OT Security Incident view to help analysts quickly identify and prioritize incidents impacting OT configuration items within the SIR workspace.
- OT context enrichment for security incidents through OT Configuration Items, Equipment Model Entities (EME), site information, and other OT asset attributes to improve investigation and impact assessment.
- Seamless navigation from SIR to Industrial Workspace using the "View in OT Equipment Model Entity" action, enabling analysts to access additional operational context and configuration items relationships.
- Ability to create OT Change Requests from Security Incidents and Response Tasks, enabling coordinated remediation and response actions for OT environments.
- Unified visibility of Security Incidents and Response Tasks within the Industrial Workspace, allowing SOC analysts and OT teams to collaborate using a shared operational view.

Version History (1)
v1.0.0 2026-06-16 16:27:54
Initial release (cGTM)
ID: 7cc4502c87a50150938533fc0ebb35f1 · Published: Jun 2026 · Updated: Sep 09, 2026