OpenText Universal Discovery and CMDB Integration
Automate CI synchronization. Eliminate manual effort. Keep both CMDBs in sync.
Install Trend
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
About
Scoped application integrating OpenText Universal Discovery and CMDB with ServiceNow, enabling inbound/outbound data flows, discovery reconciliation, and CI data synchronization
Key Features
The key features inlcude,
- Bi-directional synchronization of CI and relationship data
- Import/Export jobs configurable within the app
- Custom TQLs in UCMDB to support extended data fields
- Leverages ServiceNow RTE and IRE for accurate CI reconciliation
- Flexible enough to support customer-specific configurations
- Scheduled Jobs for:
- Imports (UCMDB → ServiceNow) and Exports (ServiceNow → UCMDB)
- Job progress tracking and status visibility
- Dashboard-based monitoring for operational teams
- Logging and notification framework
- Configuration module for:
- Connection settings (endpoints, MID Server, credentials)
- Job frequency and scheduling
- CI class mapping and filtering
- Extensible architecture for adding new CI types or custom attributes
- Built to support scalable integrations