For enterprise organizations, physical access is the last mile of identity and access management — and for most, it's still handled with emails and manual physical access administration. An access request gets approved in ServiceNow, then someone logs into a separate system to provision the credential and access. Role changes get missed. Offboarding processes get delayed. Risk and compliance gaps open up.

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The RightCrowd Physical Access Spoke eliminates these gaps. It connects ServiceNow directly to physical access control systems, automatically executing access decisions the moment they're approved — provisioning new employees, updating physical access as roles change, and revoking access at termination. No manual handoffs. No separate systems. No lag between approval and enforcement.

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Backed by 20+ years of delivering Physical Identity and Access Management to some of the world's largest organizations, the RightCrowd Spoke bundles proven enterprise-grade expertise into the ServiceNow ecosystem. 

The result is a complete, unified view of everyone who has access, where, and why —across single sites or global deployments — all within the workflows, governance, and audit trail your team already uses.

- Automate physical access provisioning and revocation directly from ServiceNow workflows

- Eliminate manual handoffs between digital approvals and physical access control systems

- Gain real-time visibility within ServiceNow into badge activity and physical access events

- Populate ServiceNow Data Fabric with non-HR identities

- Support multi-site, multi-PACS environments from a single ServiceNow interface