In today’s hybrid, fast-moving digital environments, one expired certificate can bring business operations to a halt. CertiNext by eMudhra eliminates the risk of outages, compliance gaps, and manual inefficiencies through end-to-end Certificate Lifecycle Management (CLM)—now seamlessly integrated within ServiceNow.

CertiNext addresses the core challenges enterprises face:

- Certificate Expiry & Downtime Risks: Prevent costly outages and disruptions caused by expired or mismanaged certificates.
- Manual Management Overhead: Automate issuance, renewal, and revocation to reduce IT dependency and human error.
- Lack of Visibility & Compliance Gaps: Gain centralized visibility, audit trails, and compliance alignment with security frameworks.
- Security Vulnerabilities: Eliminate exposure from weak, expired, or rogue certificates across systems and environments.
- Scalability Issues: Manage thousands of certificates effortlessly across hybrid and multi-cloud ecosystems.

With CertiNext, you can:

- Discover, inventory, and monitor all certificates within your ServiceNow CMDB.
- Automate complete certificate workflows with policy-driven controls.
- Receive proactive expiry alerts and analytics dashboards to ensure continuous uptime.
- Simplify compliance reporting and streamline governance processes.

CertiNext empowers organizations to transform certificate chaos into confidence—building digital trust at enterprise scale.

Overview

CERTInext for ServiceNow is a comprehensive application that integrates directly with the CERTInext certificate management platform to deliver complete digital certificate lifecycle management. From request to revocation, within the ServiceNow environment.

Built to enhance security and operational efficiency, CERTInext centralizes PKI operations, reduces risk, and ensures compliance with enterprise policies, all without leaving ServiceNow.

Key Features

- **Multi-Workflow Ordering**
Allow users to request certificates through tailored workflows that align with their roles and business requirements.
- **Role-Based Approvals**
Ensure requests follow organizational policies with configurable approval chains tied to roles and responsibilities.
- **End-to-End Certificate Lifecycle Management**
Order, track approvals, issue, download, renew, and revoke certificates.
- **Supported Certificate Types**
SSL/TLS, S/MIME, Document Signing, and Private Trust/PKI certificates.
- **Domain Control Validation (DCV)**
Automate domain validation as part of the certificate request workflow for SSL/TLS issuance.
- **Centralized Dashboard & Reporting**
Gain a consolidated view of certificate status, pending approvals, expirations, and compliance metrics.
- **Renewal & Revocation Management**
Proactively manage certificate lifecycles to prevent downtime, compliance risks, and unexpected outages.

Benefits

- **Centralized Control**
Manage the full spectrum of certificate operations directly within ServiceNow.
- **Reduced Risk of Expiry**
Stay ahead of expirations with proactive alerts, reducing downtime and vulnerability windows.
- **Enhanced Security & Compliance**
Enforce enterprise security standards and maintain auditable records of certificate usage.
- **Enterprise-Ready Scalability**
Support large organizations, multiple teams, and diverse certificate requirements seamlessly.

Use Cases

- **Enterprise IT & Security Teams**
Consolidate certificate issuance and lifecycle management across all departments.
- **Application & Infrastructure Teams**
Request, manage, and track SSL/TLS and other certificates for services and applications.
- **Compliance & Governance**
Maintain visibility, control, and audit-ready reporting to support regulatory requirements.
- **Shared Service Centers**
Deliver standardized certificate lifecycle services to business units through ServiceNow.