Many critical regulated processes in life sciences remain unsupported by out-of-the-box ServiceNow functionality — leaving organizations to rely on disconnected applications, spreadsheets, and email to manage compliance-sensitive workflows. ProcessX – Part 11 bridges that gap, enabling Part 11 compatibility across any ServiceNow flow.

ProcessX – Part 11 is a fully validated application built natively on the ServiceNow platform. It extends ServiceNow's eSignature and audit trail capabilities to meet the requirements of 21 CFR Part 11, EU Annex 11, PMDA ER/ES, and other global regulatory frameworks — without the need for additional infrastructure or custom development.

Built on over 20 years of regulatory compliance expertise, ProcessX – Part 11 is engineered to reduce the cost of quality, increase operational productivity, and accelerate digital transformation by simplifying validation and eliminating compliance bottlenecks.

ProcessX Part11 delivers fully validated, 21 CFR Part 11 compliant eSignatures and audit-ready reporting — all natively built on the ServiceNow platform.

• Compliant eSignatures & Audit-Ready Reports — End-to-end validated eSignature workflows and reports designed to meet Part 11 requirements out of the box.

• eSig Configurator — Easily define which out-of-the-box (OOB) ServiceNow tables and conditions require Part 11 compliant eSignatures, with no custom development needed.

• Detail Report Configuration — Flexibly define report content, layout, and the specific record conditions under which Detail Reports are made available.

• Built on Now — Certified & Designated — A native Built on Now application holding the highest technical designation and certification available for ServiceNow Technology Partner applications.

• Maximize Your ServiceNow Investment — Extend your existing ServiceNow environment to support both GxP and non-GxP use cases without additional infrastructure or IT overhead.