Easy Catalog Framework
Automate and standardise ServiceNow catalog fulfillment with approval / task templates and workflow-driven execution
Install Trend
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
About
Easy Catalog Framework (ECF) helps organisations standardise and automate ServiceNow catalog fulfilment.
ECF enables administrators to configure Catalog Task Templates and Approval Templates and connect them with Flows, allowing request fulfilment and approval processes to be handled in a more structured and consistent way. It supports a more controlled approach to catalog execution and helps organisations improve visibility over fulfilment and approval design.
With ECF, organisations can simplify catalog process configuration, improve consistency across request handling, and establish a clearer framework for service delivery automation. It also provides better visibility into automation status, request trends, and service usage.
Key capabilities include:
- Catalog Task Template configuration
- Approval Template configuration
- Flow-based fulfilment support
- Standardised fulfilment and approval design
- Improved visibility and operational control
ECF is designed for organisations looking to improve the efficiency, governance, and scalability of their Service Catalog operations.
Key Features
Easy Catalog Framework (ECF) helps automate ServiceNow catalog delivery by linking catalog task templates with Flows. It enables standardised request fulfillment, supports manual, semi-automated, and fully automated service models, improves process consistency, and provides visibility into catalog automation status, usage trends, and request volumes.