Novaworks Total Workforce Management Platform
The shared foundation that powers every Nova application
Install Trend
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-11-01 | 0 | - |
About
The Novaworks Total Workforce Management Platform is the shared foundation beneath every Nova application on ServiceNow. It provides shared configuration, event publishing, and the secure connection between your ServiceNow instance and Novaworks AI agents, so each Nova app installs cleanly and works the same way.
Install it once and every Nova application you add, from Nova Core HR to Nova HR Concierge and Nova Worker Document Management, inherits the same security model and shared settings. Administrators get one place to manage that configuration instead of repeating setup for each app.
Key Features
1. Shared JWT authentication (RS256) and role framework used by every Nova HR app
2. Read-only approval lookups and SLA-breach visibility for employees' own approvals
3. Knowledge-sync API feeding AI agents governed, permission-respecting KB content
4. Configurable transaction + phased business-event engine (define once, reuse across apps)
5. Central agent/prompt registry and notification service, incl. group fan-out