SailPoint Service Catalog AI Assistant
AI-driven Identity Access with SailPoint and ServiceNow Now Assist.
Install Trend
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
About
Enhance the SailPoint Identity Security Cloud Service Catalog by integrating with ServiceNow's Now Assist. This add on helps enable employees to make access requests using a simple conversational interface. All requests are processed through SailPoint's existing governance engine for approval and fulfillment. This integration reduces manual IT tasks, shortens access provisioning times, and helps enforce security policies by ensuring a clear audit trail for all access changes.
Key Features
Using SailPoint Service catalog AI Assitant with ServiceNow Now Assist and SailPoint Identity Security Cloud, customers benefit from the following capabilities:
- Request access conversationally (natural-language chatbot experience)
- Request ISC roles, access profiles, and entitlements directly from chat
- AI-guided access discovery to help users find the right access items
- Map user intent to ISC access items and submit the request via the agent