Developed by NewRocket’s Agentic AI Center of Excellence (CoE), Ariel is a modular, ServiceNow-native HR Service Delivery agent that transforms how organizations support and engage their workforce.  

Ariel orchestrates an intelligent team of helper agents to automate the entire employee lifecycle—from onboarding to offboarding. Built directly on the ServiceNow Platform and leveraging a combination of AI Agent Studio, Virtual Agent Designer, and AI Agents, Ariel operates autonomously based on configurable triggers, events, or workflow conditions.  

By combining conversational interfaces, guided workflows, and real-time orchestration, Ariel delivers frictionless, consumer-grade HR experiences across Teams, Slack, and the Service Portal—helping organizations reduce case volume, improve compliance, and increase employee satisfaction.

HR Operations Agent

Ariel is the core agent leading a dedicated team of specialized helper agents for HR Service Delivery. This team automates the entire employee lifecycle, from onboarding to offboarding, acting as an intelligent layer on top of ServiceNow HRSD to eliminate manual tasks and create a world-class employee experience.