Nicus AI Agent brings on-demand ITFM expertise directly into your ServiceNow workflow. Powered by comprehensive Nicus product documentation and Modern TBM thought leadership, it gives IT, Finance, and implementation teams instant answers without ever leaving the platform.

With the Nicus AI Agent, your team can:

- Get immediate, accurate answers on Nicus FMDB, Planning, and Cost Transparency best practices
- Discover product capabilities and best practices without digging through documentation
- Accelerate implementation by guiding analysts and admins through complex setup steps
- Ask follow-up questions in plain language for a true conversational experience
- Reduce dependency on support tickets for common configuration and how-to questions

The Nicus AI Agent operates natively through ServiceNow's Now Assist interface, activating automatically when you ask Nicus-related questions. No additional configuration is required for end users.

- Conversational AI agent accessible through ServiceNow's Now Assist interface
- Instant answers on Nicus FMDB, Planning, and Cost Transparency configuration
- Guided best practices and implementation support for ITFM and TBM strategies
- Plain language search with follow-up question support for deeper exploration
- Automatic activation for Nicus-related questions with no end user configuration required
- Reduce support tickets and enable faster, more confident decision making