Designed by insurance and legal workflow experts, **Contract Agentic Assist** transforms how brokers, carriers and underwriting teams manage contract review, intake and compliance inside ServiceNow. Powered by models trained on industry-specific language and coverage structures, the app combines intelligent automation with deep insurance context to analyze contracts, detect risk exposure and drive structured review workflows.

The app integrates seamlessly with policy administration, AMS, CRM, and Claims Systems. It ingests MSAs, vendor agreements, indemnification clauses, additional insured requirements, hold harmless language, and service contracts at intake- extracting key terms, validating insurance requirements against policy data, flagging discrepancies, and auto- generating structured review cases with SLAs. Contract Agentic Assist turns reactive legal review into proactive, risk-aligned contact intelligence.

Instead of manual redlining and back and forth email chains, teams gain real time clause analysis, compliance scoring, and structured remediation workflows- all orchestrated directly within ServiceNow.

- Contract Intake & Classification Engine

- Clause Extraction & Insurance Requirement Mapping

- Coverage Gap & Risk Scoring

- AI Redline & Suggested Language Engine

- Obligation Tracking & SLA Monitoring

- Automated Case Generation

- Communication & Approval Orchestration

- Ongoing Compliance Revalidation