Robust digital signature request and execution directly within the ServiceNow platform, without the need for third-party digital signature technology.  

Digital signatures are executed by individuals authenticated into the platform via single sign-on (SSO), thereby guaranteeing secure, customer managed user identity and ensuring digital signature irrefutability.

SSO-based Digital Signature enables robust digital signature execution directly within the ServiceNow platform and without the need for any third-party digital signature solution (e.g. Adobe Sign, Docusign). 

- Any task in the system can be associated with a document signature request, where one or more digital signatures are required for a given PDF document.

- When multiple signatures are needed in a single PDF, signatures can be executed serially, in parallel, or some combination thereof.

- Digital signatures may only be executed by individuals authenticated into the platform via customer single sign-on (SSO), guaranteeing secure, customer managed user identity and ensuring digital signature irrefutability.

- Each signature tracked and auditable — signature date, signatory, when the signer was authenticated, and through which IDP — so that digital signatures are irrefutable.

- Unlimited digital signature templates may be used across the platform or even within a single document.