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Core Business Suite Prime

Core Business Suite Prime

by Service-now.com

Case and knowledge management for core business functions.

0 installs 0 reviews v3.3.2 Scoped Application Free

Install Trend

First tracked: 2026-04-09 Latest: 2026-09-09 (0 installs)
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Date Install Count Change
2026-09-09 0 -

About

Core Business Suite Prime includes the highest tier of AI-native capabilities across departments, including Human Resources, Legal, Workplace Service Delivery, Finance, Procurement, Health and Safety, Supplier Lifecycle Operations, and Accounts Payable Operations

Key Features

CBS Prime introduces autonomous AI specialists and automation capabilities for any CBS workflow.

It includes

 

• L1 Service Desk Specialists to autonomously resolve CBS cases along side human teammates

• Contract Management Pro to track and manage legal and procurement contracts

• Ability to build custom AI Agents

• Accounts Payable Invoice Processing and Supplier Onboarding to support end to end support-to-pay workflows.

Version History (4)
v3.3.2 2026-08-07 19:58:36
Updated to support the latest version of the dependent apps.
v3.0.7 2026-07-09 16:59:41
Updated to support the latest version of the dependent apps
v3.0.5 2026-06-16 16:07:03
Employee Slate is now the default experience - Core Business Suite now uses Employee Slate as the requester experience out-of -the-box, givin...
v3.0.0 2026-04-09 14:36:54
1. Case and knowledge management features across Finance, Human Resources, Procurement, Legal, Health & Safety, and Workplace Service Delivery ...
ID: 9270bfb8ff1f3210008bffffffffff65 · Published: Aug 2026 · Updated: Sep 09, 2026