HRSD - Prime - Store Apps

Install Trend

First tracked: 2026-04-09 Latest: 2026-09-09 (0 installs)

Date	Install Count	Change
2026-09-09	0	-

About

The HRSD Prime plug-in acts as a digital identifier, specifically designed to represent and validate the customer's licensing tier.

Key Features

HRSD Prime is the licensing tier that entitles users to features of HRSD, including Case Management, Knowledge, Agent experience, Search and analytics, and natively provides access to OOB AI features to drive issue resolution.

The Prime SKU bundle includes the following AI functionality:

- Autonomous digital workforce
- MCP Server and Recruitment agents
- Customizable skills
- Agents Builder experience

Advanced SKU functionality:

- Journeys
- Advanced analytics
- Specialized OOB Now Assist skills and agents
- Voice agents

Foundation SKU functionality

- Case and Knowledge
- Talent
- OOB Now Assist fulfiller skills
- Case Resolution agent
- Search

Version History (5)

v2.2.2 2026-08-07 19:30:23

New Otto skills and a refreshed user interface for Otto.

v2.1.0 2026-07-09 17:08:11

Changed Plugin and content bundling has been updated for licensing.

v2.0.2 2026-06-16 16:13:31

Changed App and plugin dependencies have been updated.

v1.0.5 2026-04-17 16:45:40

This is a hotfix release to address an issue which prevents the app from being explicitly installed from the Application Manager.

v1.0.3 2026-04-09 14:38:16

Version 1.0 Released Entitles AI agents and skills to AI agents to save fulfiller work due to avoided / deflected tickets, reduced fulfiller handl...