Legal Service Delivery – Prime is an application for corporate legal teams that need to accelerate business outcomes. It helps General Counsel and Legal Operations leaders do more with the same resources. It replaces fragmented email and spreadsheet processes with a legal front door for employee self-service featuring AI-powered request triage, configurable workflows for common legal process such as compliance, investigations, legal holds and more. It provides the legal team with a modern Legal Counsel Center workspace to focus on their work.  It provides actionable analytics that demonstrate legal's business impact—enabling your legal team to reduce manual work, accelerate response times, and shift focus from administrative tasks to strategic business partnership.

The Legal Service Delivery - Prime application includes: 

- Legal Request Management
- Legal Matter Management
- Legal Practice Apps
- Legal Simple Compliance
- Platform Prime features
- Generative AI and agentic AI capabilities for Q&A Genius Results, triage legal request, summarize legal requests/matters, and AI Conflict of Interest workflow