TSOM - Advanced
Adds ServiceNow generative AI to Telecom Service Operations Management.
0 installs
0 reviews
v2.2.1
Scoped Application
Free
Install Trend
First tracked: 2026-04-09
Latest: 2026-09-09 (0 installs)
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
About
Adds ServiceNow generative AI to Telecom Service Operations Management. It embeds GenAI summarization and assist skills into the service operations workflow to speed triage and reduce time-to-understanding for operations teams.
Key Features
- GenAI skills embedded in the TSOM operations workspace
- Summarization of incidents, alarms, and case activity
- AI-generated context to accelerate operations triage
Version History (3)
v2.2.1
2026-08-07 19:13:04
Maintenance release — dependency updates only; no new customer-facing functionality in this version.
v2.0.2
2026-07-09 18:07:20
Maintenance release — dependency updates only; no new customer-facing functionality in this version.
v1.0.3
2026-04-09 15:18:41
SKU - Advanced
ID: e720b4c6ff333ed076dfe38ecfb5cd59 · Published: Aug 2026 · Updated: Sep 09, 2026