TSOM - Prime
The Prime tier of ServiceNow AI for Telecom Service Operations Management.
0 installs
0 reviews
v2.2.1
Scoped Application
Free
Install Trend
First tracked: 2026-04-09
Latest: 2026-09-09 (0 installs)
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
About
The Prime tier of ServiceNow AI for Telecom Service Operations Management (TSOM) builds on the Advanced-tier GenAI summarization with expanded TSOM/TMT AI content, including network incident analysis to help operations teams identify likely causes and recommended next actions faster.
Key Features
- Network incident analysis to surface likely root cause and recommended actions
- Advanced TSOM/TMT AI content (Prime tier)
- Builds on the GenAI summarization skills available in the Advanced tier
Version History (3)
v2.2.1
2026-08-07 19:13:04
Maintenance release — dependency updates only; no new customer-facing functionality in this version.
v2.0.1
2026-07-09 18:07:20
Maintenance release — dependency updates only; no new customer-facing functionality in this version.
v1.0.3
2026-04-09 15:18:42
SKU - Prime
ID: 30e37802ff733ed076dfe38ecfb5cd82 · Published: Aug 2026 · Updated: Sep 09, 2026