TSOM - Prime
The Prime tier of ServiceNow AI for Telecom Service Operations Management.
0 installs
0 reviews
v3.0.5
Scoped Application
Free
Install Trend
First tracked: 2026-04-09
Latest: 2026-11-01 (0 installs)
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-11-01 | 0 | - |
About
The Prime tier includes all Advanced-tier capabilities and adds AI content specific to Telecom Service Operations Management (TSOM). This content includes network incident analysis, which identifies likely causes and suggests next actions for operations teams.
Key Features
- All summarization skills from the Advanced tier
- AI content specific to Telecom Service Operations Management (TSOM)
- Network incident analysis, which surfaces likely causes and suggests remediation actions
Version History (5)
v3.0.5
2026-10-08 17:35:03
no AI related changes or new features
v2.3.0
2026-09-10 20:19:25
Recertification for Brazil
v2.2.1
2026-08-07 19:13:04
Maintenance release — dependency updates only; no new customer-facing functionality in this version.
v2.0.1
2026-07-09 18:07:20
Maintenance release — dependency updates only; no new customer-facing functionality in this version.
v1.0.3
2026-04-09 15:18:42
SKU - Prime
ID: 30e37802ff733ed076dfe38ecfb5cd82 · Published: Oct 2026 · Updated: Nov 01, 2026