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| Date | Install Count | Change |
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About
PSDS AI Native Advanced enables additional AI capabilities to be available within Public Sector Digital Services in alignment with ServiceNow’s AI Native packaging approach.
This application supports entitlement‑based access to AI features provided by PSDS and the ServiceNow platform beyond the baseline level. Availability of specific AI capabilities depends on the customer’s licensed tier and applicable entitlements.
For information about licensing tiers and availability, refer to the PSDS Australia Release Notes.
Key Features
- Agentic Workflows
- Automate entire steps in a workflow often working side-by-side with a human
- AI synthesizes new insights, understands context and applies domain knowledge
- Enables AI Native entitlement alignment for PSDS
- Supports tier‑based access to AI capabilities where applicable
- Integrates with ServiceNow platform AI components
- Designed to support AI Native packaging across PSDS offerings