- Hexnode Integration enhances ITSM Workflow by bringing Unified Endpoint Management (UEM) capabilities directly into the ServiceNow console.
- IT teams can view enrolled devices, user assignments, and app data within ServiceNow, enabling faster incident resolution and accurate asset tracking.  

- Support agents can take direct actions on devices such as locking, wiping, or enabling kiosk mode without leaving the ServiceNow interface. These actions are instantly reflected in Hexnode’s activity logs, ensuring full visibility and traceability across platforms.  

Incident Management - Perform remote actions like lock, wipe, or restart directly from ServiceNow incidents. 

Asset Management - Sync device, user and app data into ServiceNow for real-time visibility and tracking. 

Bidirectional Integration - Manage incidents and assets from ServiceNow while keeping Hexnode updated with live actions and synced data across both platforms.