Act helps utilities operationalize Wildfire Mitigation Plans (WMPs) on ServiceNow. It detects or accepts manually triggered events, applies rules to determine scope, and—after operator approval—generates idempotent Work Orders/Tasks with CI links, assignments, and SLAs. Evidence capture and after-action reporting provide clear lineage from event → problem → work.

ServiceNow application for managing emergency events, with a focus on \*\*elevated fire risk scenarios\*\*.