Assist IQ is a powerful analytics and dashboard solution that provides deep visibility into your ServiceNow Now Assist usage and adoption. While Now Assist enables teams to generate AI-powered content, organizations often lack insight into how that output is actually being consumed. Assist IQ fills this gap by capturing granular usage data — including when AI responses are used as-is, modified before use, or discarded. With rich dashboards, user-level insights, and trend analysis, Assist IQ helps organizations understand real AI adoption patterns, identify champions, uncover gaps, and take data-driven actions to maximize the value of their AI investment.

\* Delivers granular insights into real Now Assist usage and adoption

\* Identifies AI power users to drive internal evangelism and best practices

\* Enables data-driven optimization of AI prompts and workflows

\* Helps leadership track AI adoption progress and quantify ROI