**KWikSync** creates a seamless bridge between KW Corporation's operational data and your ServiceNow environment. By automating the flow of information, KWikSync bridges the gap between field operations and your system of record, delivering unified, real-time dashboards for locations, assets (Configuration Items), and projects. From tracking tickets and tasks to managing warehouse inventory, KWikSync ensures full visibility through native ServiceNow CMDB integration. Site surveys become a living instrument: a dynamic question registry lets your team author and version survey questions without a code change, while configurable color rules classify every answer into red, yellow, or green health states at a glance — turning raw field data into reviewable findings, tracked remediations, and photo-backed evidence, all inside ServiceNow.

**Key features:**

**Synchronizes** locations, assets, projects, tickets, and tasks from QuickBase into ServiceNow scoped tables

**Interactive dashboards** for viewing, searching, and filtering operational data, including Warehouse and Tickets enhancements

**Network Rooms Remediation Tracker** — review survey findings room-by-room, apply reviewer keep/escalate decisions, and track remediation requests with photo evidence synced to the source system

**Dynamic survey question registry** — survey questions are data-driven and administrator-managed (create, edit, toggle, retire) with versioned editions and stable keys that preserve historical answers

**Configurable color rules and rating system** — administrators define the color classifications applied to Network Rooms survey answers, with a live color matrix and room health indicators

**Photo evidence indexing** — upload, view, and manage photos per survey section with upload confirmation and reliable links to source attachments

**Application-wide accessibility system** — light/dark/darkest themes, high-contrast mode, and color-vision-deficiency support with non-color status cues

**CMDB integration through the IRE-compliant transform path** — assets to cmdb\_ci\_hardware (and subclasses), locations to cmn\_location, discovery source KWikSync

**Three-role security mode** l: x\_kwr\_kwiksync.user, x\_kwr\_kwiksync.nr\_admin, and x\_kwr\_kwiksync.admin, with server-side role gates on sensitive operations

Single-customer private application for KW Corporation