Connect Hub is a centralized integration experience that provides seamless connectivity between ServiceNow and third‑party systems.

With Connect Hub, organizations can discover, manage, and integrate external platforms such as Atlassian, SharePoint, and Salesforce to streamline workflows and improve cross-platform collaboration.

Users can browse and configure a wide range of connectors, including model context protocol (MCP) connectors, for standardized integration patterns and metadata collectors that simplify integration setup and maintenance through configuration rather than custom code.

Connect Hub supports secure authentication and connection management through API keys, OAuth tokens, and access controls, keeping integrations compliant with organizational security standards.

Connect Hub supports bidirectional connectivity for both inbound and outbound communication, allowing systems to exchange data and trigger actions based on defined events and business rules.

- **Explore External Systems** - discover, manage, and connect with third-party systems like Atlassian, SharePoint, Salesforce, and others to streamline workflows and enhance cross-platform collaboration.
- **Browse Connectors** to integrate with third-party systems, enabling seamless data exchange and automation across applications.
- **Manage Connections and Authentication** with API keys, OAuth tokens, and access controls to ensure secure integrations and maintain compliance with security protocols.
- **Create Inbound and Outbound Connections** to facilitate bidirectional communication – allowing systems to trigger actions or share data based on specific events or requirements.
- One‑Click MCP Connector creation from MCP Registry.