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v6.2.0
Scoped Application
Free-ish (consumes 1 tables)
1 tables
Developer Instance
Sub-Production
Install Trend
First tracked: 2026-03-13
Latest: 2026-09-09 (0 installs)
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
About
This application is built to support the remote hands capability, a key feature that enables end customers to securely and efficiently raise remote hands requests. It streamlines technical support by allowing customers to request on-site, hands-on assistance for their devices or systems without managing the coordination themselves. As a result, it reduces resolution time, improves operational efficiency, and enhances the overall customer support experience.
Key Features
- Separate table to store Remote Hands requests
- New catalog item for Remote Hands requests
- Workspace menu in CSM/FSM for Remote Hands requests
Version History (3)
v6.2.0
2026-07-09 16:59:23
no major changes in this release
v1.1.0
2026-06-16 16:28:20
This version doesn't have new feature added or changes
v1.0.0
2026-03-12 16:12:15
New
Seperate table to hold remote hands request
a new catalog for remote hands request
menu in csm fsm worksapce for remote hands request
ID: 431d2c5b3364f61022d5c4382e5c7b82 · Published: Jul 2026 · Updated: Sep 09, 2026