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v2.2.0
Scoped Application
Free-ish (consumes 4 tables)
4 tables
Developer Instance
Sub-Production
Install Trend
First tracked: 2026-03-13
Latest: 2026-09-09 (0 installs)
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
About
The case digests feature uses a configuration for case action summaries and post case reviews. The configuration determines the information from a customer service case that is captured as part of the case action summary or the post case review document. The configuration also identifies the template that is used to create the summaries and review documents.
Key Features
The case digests feature uses a configuration for case action summaries and post case reviews. The configuration determines the information from a customer service case that is captured as part of the case action summary or the post case review document. The configuration also identifies the template that is used to create the summaries and review documents.
Version History (3)
v2.2.0
2026-08-07 19:19:24
This release includes an internal UI framework migration to Fluent with no functional or user-facing changes.
v2.1.0
2026-06-16 17:49:12
1. Non-Glide Cobalt Raven ACLs in Product Code - Security enhancements to query access controls for Case Digest.
v2.0.0
2026-03-12 16:29:59
No new features have been delivered; migrated the application from family to store.
ID: 8fa0059c73632300f74071ef64f6a76a · Published: Aug 2026 · Updated: Sep 09, 2026