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NJP

Action Status Automation

Action Status Automation

by Service-now.com

Action-driven visibility

0 installs 0 reviews v2.2.1 Scoped Application Free-ish (consumes 1 tables) 1 tables
Developer Instance Sub-Production

Install Trend

First tracked: 2026-03-13 Latest: 2026-09-09 (0 installs)
View Install Data
Date Install Count Change
2026-09-09 0 -

About

The case action status feature displays the status of cases in the Case list. With this feature, customer service agents can easily identify cases that need attention.

Key Features

The case action status feature displays the status of cases in the Case list. With this feature, customer service agents can easily identify cases that need attention.

 

Version History (3)
v2.2.1 2026-08-07 19:19:45
This release includes an internal UI framework migration to Fluent with no functional or user-facing changes.  
v2.1.0 2026-06-16 16:10:03
Enabled granular viewer and admin roles for Case Type features, improving access control and administrative flexibility. Security enhancements to ...
v2.0.0 2026-03-12 16:30:17
No new features have been delivered; migrated the application from family to store.
ID: 214622670b571300c9c86c9037673a6f · Published: Aug 2026 · Updated: Sep 09, 2026