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Buying Groups

Buying Groups

by Service-now.com

Align every stakeholder to accelerate every deal.

0 installs 0 reviews v1.0.9 Scoped Application Free-ish (consumes 3 tables) 3 tables
Developer Instance Sub-Production

Install Trend

First tracked: 2026-03-13 Latest: 2026-09-09 (0 installs)
View Install Data
Date Install Count Change
2026-09-09 0 -

About

Buying group introduces a new CRM construct that allows sellers to explicitly model all stakeholders involved in a purchase decision for their company — their roles, engagement, and linkage to opportunities.

Key Features

Key Features includes below :-

- Provide support to create different buying groups at an account + product family/solution level 
- Add contacts with different roles as members of the buying group
- Track status & lifecycle stage of the buying groups
- Associate buying groups to opportunities
- Sync buying group members automatically to opportunity contacts

Version History (4)
v1.0.9 2026-06-16 16:33:31
Changed This release includes fixes for known issues to improve stability and reliability. No new features or enhancements have been introduced.
v1.0.5 2026-05-05 14:36:22
Fixed: Minor enhancements and security fixes.
v1.0.1 2026-04-09 15:14:59
This release includes: Minor defect fixes.
v1.0.0 2026-03-12 16:32:20
Release supports the MVP capabilities for Buying Groups & includes the below :- Provide support to create different buying groups at an accoun...
ID: 64f515866961f694f8770d44afe4ae9f · Published: Jun 2026 · Updated: Sep 09, 2026