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Invoice Case Self-Service

Invoice Case Self-Service

by Service-now.com

Manage invoice cases using the Business Portal.

0 installs 0 reviews v1.5.3 Scoped Application Free
Developer Instance Sub-Production

Install Trend

First tracked: 2026-03-13 Latest: 2026-09-09 (0 installs)
View Install Data
Date Install Count Change
2026-09-09 0 -

About

Provide secure and seamless access to invoice case management on the ServiceNow Business Portal, empowering B2B customers to easily view, track, and manage invoice‑related cases.

Key Features

- View invoices and invoice line details on the Business Portal, such as ordered quantity, billing and shipping locations, and sold product details.
- Track all related invoice cases submitted by your organization for full context.
- Communicate with agents and follow updates using the Activity tab.

Version History (5)
v1.5.3 2026-08-07 20:27:09
Changed: Maintenance release. Contains internal code updates with no impact to existing functionality or user-facing behavior.
v1.4.0 2026-08-07 19:05:17
Changed: Maintenance release. Contains internal code updates with no impact to existing functionality or user-facing behavior.
v1.0.3 2026-05-05 22:46:44
Changed: Updated the position of field labels and added new fields to the list view based on the request source.
v1.0.2 2026-03-12 17:21:05
Initial Release Enable your business customers to view invoices and invoice line details directly on the Business Portal, providing transparency i...
v1.0.1 2026-03-12 16:32:59
Initial Release: Enable your business customers to view invoices and invoice line details directly on the Business Portal, providing transparency ...
ID: 456db0503761b210e0ac356c24924bbe · Published: Aug 2026 · Updated: Sep 09, 2026