Fujitsu HRSD Launchpad, co-created with ServiceNow, delivers a transformative platform that unifies employee experiences across the enterprise, enhancing engagement and reducing costs. This pre-configured, scalable solution accelerates HR digital transformation, offering operational visibility, process optimization, and the agility needed for modern, efficient shared services in a hybrid work environment.

Results/Outcomes:

- Unify Employee Experiences: Connects the enterprise, boosting engagement, streamlining costs.
- Drive Shared Services Efficiency: Enhances workflow and provides valuable operational and analytical insights.
- Deliver Employee Engagement: Centralizes support and communication, fostering a productive workplace.

Functional Features:

- 34 x pre-configured services common to HR teams
- 20 x Online HR Forms
- Enhanced email notifications to employees
- Collateral to support implementation preparation and OCM activities
- A HR Advisory Lead with real HR Industry experience embedded into your project (Optional – at additional cost)

Technical Features:

- Foundation
- HR Case Management 
- Configurable Agent Workspace for HR 
- Internal HR Knowledge Management 
- Auto case creation from email 
- Ability to integrate with HCM systems using OOTB spokes for HR Profie data population (subject to customer's IntegrationHub licenses) 
- Dashboard and Reporting

- Self Service 
- Employee Centre Pro portal 
- Pre-configured HR taxonomy 
- 20 x Pre-configured  record producers 
- Employee facing knowledge management  
- HR Satisfaction Survey