When it comes to remote employee offboarding, getting your IT assets back can be challenging. The ReadyCloud App for ServiceNow was built for enterprise IT Asset returns.

ReadyCloud issues a QR code that can be used to safely package and return company-owned equipment from any UPS store, including laptops, mobile phones, tablets and more.  It works naturally within your existing workflow to greatly improve asset recovery rates, communicate status across departments and put time back in your day.

**New for the Pro version:**

- HAM and HAM Pro Compatible
- Customizable Workflows
- Supports Flow
- Concurrent workflow support
- NEW! Advanced Reporting and Visualizations
- NEW! VIP Retrieval Statis Notifications
- NEW! Support for Service Bridge
- NEW! Widgets for customer facing and cross-departmental visibility

\* A ReadyCloud subscription is required.

Contact us today with your questions or for a demonstration:  **877-818-7447 or [email protected].**

https://www.readycloud.com/lp/equipment-return-software

**Assisted set-up is included for a great go-live experience!**

- Scoped app to issue and manage employee hardware asset retrieval in ServiceNow

- New custom table that references both the user and hardware asset so records are linked in one place

- Insert trigger runs a ServiceNow Flow that calls the ReadyCloud REST API to create a retrieval QR code

- Tracking number and ship date are written back to the return record

- Two attachments are added to the record after order creation

- Configuration through Application Properties, Connection, and Credential Aliases

- OAuth client support for secure integration

- Audit-friendly logging for requests, responses and errors

- New built-in visualizations include:
- Asset retrieval status
- Average asset retrieval time
- Outstanding retrievals by state
- Outstanding retrievals by asset
- Sucessful retrievals by worker