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AI Control Tower - Evaluations

by Service-now.com

AICT Evaluations

0 installs 0 reviews v1.1.0 Scoped Application Request Price 6 tables

Install Trend

First tracked: 2026-02-28 Latest: 2026-09-09 (0 installs)
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Date Install Count Change
2026-09-09 0 -

About

AI Control Tower – Evaluations provides insight into the runtime executions of AI agents by generating scores and detailed reasoning through an LLM-as-a-judge. It produces average quality and safety scores for each agent and tracks performance trends over time.

Key Features

 

- Provides insight into the runtime executions of AI agents 
- Generates scores and detailed reasoning using an LLM-as-a-judge.
- Produces average quality and safety scores for each agent.
- Tracks performance trends over time.

Version History (8)
v2.2.2 2026-07-09 18:03:41
New: Support sample rate configuration for each metric for external AI evaluations. Default sample rates are provided for all metrics automatic...
v2.1.0 2026-06-16 16:19:18
New: Performance improvements Defect fixes
v2.0.2 2026-05-05 15:29:00
New: Provides actionable insights into the runtime executions of AI agents  Support multiple scoring providers Ability to enable/disable e...
v1.1.0 2026-04-16 17:08:32
Support evaluations based on the state of the asset (Managed/Unmanaged) Evaluations usage tracking Improved backend stability & reliability De...
v1.0.6 2026-03-12 15:56:05
Net-new feature of Evaluations for your AI Agentic systems. Customers will get Quality and Safety scores for their 3rd party and ServiceNow Agents...
v1.0.5 2026-02-26 02:25:37
Net-new feature of Evaluations for your AI Agentic systems. Customers will get Quality and Safety scores for their 3rd party and ServiceNow Agent...
v1.0.4 2026-02-13 03:57:11
  Net-new feature of Evaluations for your AI Agentic systems. Customers will get Quality and Safety scores for their 3rd party and ServiceNow...
v1.0.3 2026-02-06 01:43:25
Net-new feature of Evaluations for your AI Agentic systems. Customers will get Quality and Safety scores for their 3rd party and ServiceNow Agents...
ID: 00b35f39f71132103f5c0f4a43bfd6c8 · Published: Jul 2026 · Updated: Sep 09, 2026