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Advanced Work Assignment for Supplier Lifecycle Operations

Advanced Work Assignment for Supplier Lifecycle Operations

by Service-now.com

Use the ServiceNow Advanced Work Assignment for Supplier Lifecycle Operations to automatically assign supplier cases to agents based on availability, capacity, and skills.

0 installs 0 reviews v6.0.0 Scoped Application Free
Developer Instance Sub-Production

Install Trend

First tracked: 2024-10-30 Latest: 2026-09-09 (0 installs)
View Install Data
Date Install Count Change
2026-09-09 0 -
134 days of no change
2026-04-27 10 -10
192 days of no change
2025-10-16 9 +1
143 days of no change
2025-05-25 8 +1
2 days of no change
2025-05-22 7 +1
20 days of no change
2025-05-01 6 +1
69 days of no change
2025-02-20 5 +1
112 days of no change
2024-10-30 4 +1

About

Provides configurations to support automatic routing, queuing, and assignment of supplier cases, emails, and live agent chat conversations.

Key Features

Create service channels, agent queues, and assignment groups to manage and route supplier cases.

Version History (8)
v6.0.0 2026-06-16 17:45:46
Fixed: Fixed translation of user interface text to ensure accurate display of product capabilities across multiple languages, resolving issues rep...
v5.0.0 2026-03-12 16:02:24
Fixed Translation-related fixes
v4.0.0 2025-12-11 12:10:56
Changed Support for Supplier Case Management in Zurich version
v3.9.1 2026-06-16 17:08:14
Fixed Fixed translation of user interface text to ensure accurate display of product capabilities across multiple languages, resolving reported is...
v3.6.0 2026-03-12 16:13:52
Fixed Translation-related fixes
v3.2.0 2025-12-11 12:11:22
Changed Support for Supplier Case Management in Yokohama version
v3.0.0 2025-07-31 16:10:52
Fixed Minor Fixes
v2.5.0 2025-01-30 14:19:18
Fixed: Minor fixes
ID: ab795b71c32861102dfaaaafc840dda4 · Published: Jun 2026 · Updated: Sep 09, 2026