Advanced Work Assignment for Supplier Lifecycle Operations

Use the ServiceNow Advanced Work Assignment for Supplier Lifecycle Operations to automatically assign supplier cases to agents based on availability, capacity, and skills.

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0 installs 0 reviews v10.0.0 Scoped Application Free

Developer Instance Sub-Production

Install Trend

First tracked: 2024-10-30 Latest: 2026-10-24 (0 installs)

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Date	Install Count	Change
2026-10-24	0	-
179 days of no change
2026-04-27	10	-10
192 days of no change
2025-10-16	9	+1
143 days of no change
2025-05-25	8	+1
2 days of no change
2025-05-22	7	+1
20 days of no change
2025-05-01	6	+1
69 days of no change
2025-02-20	5	+1
112 days of no change
2024-10-30	4	+1

About

Provides configurations to support automatic routing, queuing, and assignment of supplier cases, emails, and live agent chat conversations.

Key Features

Create service channels, agent queues, and assignment groups to manage and route supplier cases.

Version History (10)

v10.0.0 2026-09-10 19:16:09

Changed Migration of code to Fluent

v7.0.1 2026-09-10 19:16:04

Changed Migration of code to Fluent

v6.0.0 2026-06-16 17:45:46

Fixed: Fixed translation of user interface text to ensure accurate display of product capabilities across multiple languages, resolving issues rep...

v5.0.0 2026-03-12 16:02:24

Fixed Translation-related fixes

v4.0.0 2025-12-11 12:10:56

Changed Support for Supplier Case Management in Zurich version

v3.9.1 2026-06-16 17:08:14

Fixed Fixed translation of user interface text to ensure accurate display of product capabilities across multiple languages, resolving reported is...

v3.6.0 2026-03-12 16:13:52

Fixed Translation-related fixes

v3.2.0 2025-12-11 12:11:22

Changed Support for Supplier Case Management in Yokohama version

v3.0.0 2025-07-31 16:10:52

Fixed Minor Fixes

v2.5.0 2025-01-30 14:19:18

Fixed: Minor fixes

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Link Link

ID: ab795b71c32861102dfaaaafc840dda4 · Published: Sep 2026 · Updated: Oct 24, 2026