ServiceNow Otto Chat Integration (built on Moveworks)
A web-based embedded AI Assistant for Employee Center and Employee Center Pro, powered by Moveworks.
Install Trend
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
About
Moveworks for Employee Center brings the Moveworks experience directly into Employee Center or Employee Center Pro. The web-based embedded chat assistant lets your entire workforce ask questions, get instant answers, and complete tasks end-to-end.
Key Features
- Embedded AI Assistant in portals – Add a Moveworks chat experience directly into ServiceNow Employee Center and Employee Center Pro to get help.
- Conversational self-service – Let employees ask questions in their own words about IT, HR, and other business services, and get instant answers from your ServiceNow knowledge base, service catalogs, and more.
- Actionable workflows, not just answers – Go beyond FAQs by helping employees check ticket statuses, update requests, and perform common actions in ServiceNow (and beyond) through a single conversational interface.
- Enterprise search across systems – When paired with Moveworks Enterprise Search, surface results from ServiceNow and other connected systems through one unified experience.
- Configurable branding and placement – Embed the Assistant where it fits best in your portal layout and apply styling options aligned with your brand.
- Proven, scalable deployment model – Built on the trusted Moveworks Embedded Assistant pattern already used across 150+ customers to make existing portals AI-powered.