Leaders around the world already use Joyous to identify ways to improve their products, services, tools, systems and processes - from both employees and customers. Joyous lets your audience to get straight to the point, and gives you an easy view into specific actionable insights - with no manual work.

Many customers also use Joyous to identify ways to improve their ServiceNow implementation.

Use this Spoke to trigger a dynamic Joyous AI chat from any ServiceNow workflow. This enables you to easily get continuous action-focused feedback from ServiceNow users and your customers.

Joyous is a unique AI-driven alternative to surveys. It is especially designed for identifying actions from large audiences.

Joyous identifies specific actions that lead to tangible business impact through brief, one-on-one chats at scale. It then generates a detailed, prioritized action plan - instantly.

Using surveys by comparison takes a lot more time and effort, lacks actionable depth, and is typically a bad experience for your audience. Many feedback and survey tools say they can do actionable feedback, but in reality it’s mediocre. Joyous is the only one that has developed a unique approach and AI solution that actually does the job.

Note: This offer and Spoke can be activated and live within 10 minutes for new Joyous customers! A Joyous subscription or response bundle is needed to use this integration, free 30-day trial option and Joyous configuration support available to existing ServiceNow customers.

Trigger Joyous conversations to follow-up an action or event in ServiceNow and get actionable feedback fast.

Supports feedback from customers or ServiceNow users via txt or email.