OMTRAC application manages procurement and order processes, tracking purchase orders, order stages, and exceptions. It stores customer and contract information, as well as details of order lines and quotes. OMTRAC app also configures exception definitions for risk management and monitors customer credit information. It appears to facilitate the management of orders, contracts, and customer relationships, ensuring efficient procurement and risk assessment. OMTRAC application has been developed on the **ServiceNow App Engine** , leveraging its capabilities for workflow automation.

- **End-to-End Order Process Management.**
- **Build on the ServiceNow Platform.**
- **Roles Based Access and Collaboration.**
- **Real Time Status Tracking.**
- **Tracks purchase orders, order stages, and exceptions in one place.**
- **Centralizes customer, contract, order line, and quote details.**
- **Uses document intelligence to read and extract data from order and contract documents automatically.**
- **Monitors customer credit and risk information.**