The Action1 Integration Connector for CMDB brings your endpoint inventory and security posture directly into the ServiceNow platform. Designed for IT Operations, IT Asset Management, and Security teams, the connector eliminates manual updates and provides a unified view of Action1-managed devices inside the CMDB.

Organizations gain immediate visibility into hardware, OS, network identity, and key security indicators such as vulnerability counts, missing updates, agent status, and last-seen activity. The connector enriches existing Computer CIs and exposes additional endpoint attributes through a dedicated Action1 Endpoint Data view, giving teams a consistent and reliable source of endpoint information.

The enriched CMDB data enables teams to apply Action1-powered endpoint context across the broader ServiceNow ecosystem - from incident investigation and change planning to automation and reporting - improving decisions and reducing manual effort throughout operational workflows.

•  **Seamlessly synchronize Action1 ** - managed devices into the ServiceNow CMDB  

•  **Automatically enrich existing Computer CIs**  with accurate hardware, OS, network, and identity details  

•  **Gain actionable security indicators**  with Action1 vulnerability counts, missing update metrics, agent status, and last-seen telemetry  

•  **Access comprehensive endpoint insights**  through a dedicated Action1 Endpoint Data view linked to Computer Configuration Items (CIs)

•  **Enhance operational awareness**  by bringing Action1 device insights into ServiceNow