ServiceNow Otto for Privacy Management
Empower your Privacy users with Agentic AI and Generative AI capabilities.
Install Trend
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-11-01 | 0 | - |
About
ServiceNow Otto for Privacy Management consists of generative AI (Gen AI) and agentic AI features that improve productivity, team coordination, and overall efficiency when using Privacy Management.
Key Features
- **Issue summarization:** Use this generative AI skill to analyze the issue records, including the description, activity log, and remediation tasks, and generate a concise summary that captures the essential information needed.
- **Recommendation of similar control objectives:** Use the control objective rationalization skill to identify redundant or overlapping control objectives.
- **Risk assessment summarization:** Generate risk assessment summaries from inherent, residual, and target risks and control effectiveness data. These summaries highlight key factors and relevant comments, helping assessors and approvers gain actionable insights.
- **Common control objective creation:** Use this feature to create a common control objective by summarizing duplicate control objectives from the rationalization process.
- **Privacy case summarization:** Use this generative AI feature to create a summary of privacy case records, including all details and related information, providing quick and insightful information on the overview page.
- **AI-based reviewer assistant:** Generate AI recommendations of impacted control objectives and risk statements for privacy screening and impact assessments.