Enterprise Asset Management for DCNAM
Streamlined asset operations for telecom networks and data centers
Install Trend
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
About
EAM for DCNAM extends ServiceNow’s Enterprise Asset Management capabilities to data center and network asset management environments. The application enables you to manage facility and linear assets within data centers and network domains, ensuring operational efficiency and compliance.
- Maximize asset availability and utilization.
- Improve capacity planning through performance trend analysis.
- Reduce operational costs via proactive maintenance and energy optimization.
- Enhance compliance and risk mitigation.
EAM for DCNAM provides in-depth visibility into the entire asset life cycle for data center and network environments, helping organizations move from reactive to proactive maintenance strategies, which directly benefits operational efficiency and cost savings.
Key Features
- Dedicated SKU for DCNAM
Specifically designed for data center and network asset management, focusing on facility and linear assets rather than IT or industrial asset classes.
- Full life-cycle management
Covers the entire asset life cycle (Plan → Acquire → Deploy → Operate → Maintain → Retire), ensuring streamlined processes and compliance.
- Digital workflows & a unified platform
Built on ServiceNow’s cloud architecture with one data model and one architecture, enabling automation and integration with ITSM, ITOM, HR, APM, and SecOps.
- Customizable workspaces
Page titles and tabs can be customized per workspace, shipped with best-practice defaults for DCNAM environments.
- New roles
- DCNAM Asset Manager – Oversees the life cycle and compliance of facility and linear assets.
- DCNAM Asset Technician – Executes maintenance and field tasks.